Unfortunately we are out of stock of many popular items and the situation is changing all the time. We are attempting to keep the website marked OUT OF STOCK but our stock control system is not automatic so the situation can change during the day and we have not had the opportunity to update the site
Included in our OUT OF STOCKS are popular wooden stands and some furniture. The factory in Poland producing these items are working way below capacity because of Covid restrictions and unable to replenish as quickly as we would like
Dispatch is now generally 1 day, maybe two after a busy weekend of orders. Whilst delivery should be next day after dispatch we are finding that couriers are sometimes taking 2 days or more to deliver. We apologize for this but is something in the current climate beyond our control. However, progress of your order should be able to be tracked with the tracking information we send
If ordering a hammock thank you for your understanding that things might take a little longer.
Should this cause any difficulties please do not hesitate to contact me
We Try Our Best
I just wanted to thank you and congratulate you on such efficient service from your company, especially in these difficult times.
My hammock was delivered within 24 hours.
I know I will enjoy the product- I only had to buy a new one because a mouse had enjoyed making a nest in my previous one during the winter!